Client Testimonials

FA Design Build believes in creating clients for life.  We are dedicated, client-focused, and committed to partnering with you to find a style that suits you and your space.

But don’t just take our word for it — here’s what some of our clients have to say about us:

Houzz Reviews (click here)

“l’ve been working with Flooring America for my flooring needs on large and small renovations for the past five years. They have always proven themselves as efficient and hard working with the entire focus on customer satisfaction from the beginning to end of the project. lf ever I have a special request, they have gone far above and beyond to ensure they were able to meet my goals and do so in a very timely manner. Everyone at Flooring America from the sales representatives, service department and the installers are all very polite, courteous, and conduct themselves in a very professional manor. I would highly recommend Flooring America for any of your flooring needs. Please don’t hesitate to contact me for any follow-up questions.”

Trent Wahl, CAPS,
Tradition Renovations LLC
Principal

“The final product looks beautiful and Flooring America was responsive throughout.” Michael Kennedy

“Excellent group of workers. Would recommend them to anyone!” Mary Logan

“Excellent job! They matched my carpet perfectly. I would recommend carpet from them to anyone!” Anthony Espree

“The service was prompt and thorough. The service Rep. was very professional and his help was immeasurable. The installers were the best and reflected the services of the company. The customer care we received was of high quality from the beginning to the end of our project. I will highly recommend doing business with Flooring America” Shirley Jones

“Matt Grant was wonderful! I asked questions and he answered. I asked for options and he gave them to me. He called to check up and confirm. The installers were hard working and totally professional. They worked hard all day coming early and getting a big job done all in one day. When I need carpet again I will be back…. Mark” Mark DAntonio

“Outstanding sales support, above and beyond, always followed through, kept us abreast of everything, great install support, and all around management of the entire project. He worked with us in a very friendly manner, and diligently went well beyond just making the sale and scheduling the install. We had a very long delay in the middle of our project (our fault), due to other ongoing renovations, and William ensured our install went smoothly despite our challenging situation. The installation guys were outstanding as well, very courteous and professional, excellent craftsmanship, hardworking, great job!” Bob Thomas

“Joe Egan is an excellent salesman, very polite, professional, and extremely helpful. Upon purchasing a bordered carpet runner for my staircase, I was somewhat hesitant that it would work since my staircase had a small landing with a turn, but Joe assured me it could be done. Well, it looks absolutely beautiful! I couldn’t be happier with the final product. Carlos was the carpet mechanic, consulting with me as to the best approach to make this look the best it could be, and it most definitely is! Carlos was polite, helpful and a fabulous carpet mechanic. He was extremely neat and the clean-up was impeccable. I will certainly use Flooring American-Woodbridge for any future carpet purchases. Thanks again, Joe and Carlos.” Susan Schofield

“Excellent customer service across the board! Got their name from my real estate agent when the installer for my three year old carpet would not return my calls. They came out quickly and gave me a quote to repair the carpet in four bedrooms. Work was completed a few days later. Excellent work and professional installers. Cleaned up after job. I plan on using them again with any carpet job in the near future!” Melissa Molivadas

“The Flooring America showroom in Woodbridge is not anything like the typical flooring store in the neighborhood strip mall. It is a large, bright and open-spaced venue with a broad selection of all types of floor coverings. The staff is friendly, courteous and helpful and we received prompt service and guidance throughout the buying process. Our Sales rep was experienced and knowledgeable and he stayed in-touch with us throughout the job and at the completion to be sure we were satisfied.” Jerry Pustorino

“Afternoon Mr. Nicklas, Drywall man Mr.Wilkinson came by and did the touch-ups and finish up on the wall corners and repainting was done. They did a good job and all looks good. I would like to thank you for your business and Flooring America for the work that was done and appreciative. If any work need to be done in the future, I would not hesitate to call again or recommend as well. My last request is would you be able to provide any receipts and/or paperwork to me (via email) for my records? That would be great and also wanted to ask if the work that was done, is a warranty provided just in case something happens to the carpet or drywall that was repaired, although I don’t expect any problems…Again with many thanks, Mr.Redmond.”Raymond Redmond - Waldorf

“We recently completed two projects with FA Design Build, one a bathroom renovation and the other the installation of a skylight in our living room. We are absolutely delighted not only with the design process, but also with the installation process for both projects.”  Diane Sandford – Falls Church, VA
  see attached letter

“I am completely satisfied with my new kitchen and master bathroom. I would recommend FADesign anyone who is in the market for renovating or remodeling.” Juanita Stokes – Dumfries, VA
  see attached letter

They were responsive to my concerns and suggestions, and diplomatically provided the advice needed to steer me, at some points, in more appropriate directions. FADesign Build staff were highly professional, responsible, and responsive. I would recommend the company for any project.” Jean Vanski – Arlington, VA
  see attached letter

“Matthew provided us excellent customer service from beginning to end. He worked diligently, even phoning me on one of his days off, to accommodate not only our budget, but the abbreviated schedule for installation which my husband and I had specified. We had done our homework prior to the purchase, and Matthew’s going the extra mile to help us select carpet which fit our budget and particularly our schedule were the reasons we chose to do business with your company. We love our newly-installed carpet, and will look to Matthew Grant and Flooring America for our next flooring project. Thank you.” Doneen Whitaker – Fairfax, VA

“I first worked with Flooring America to replace the carpet in my basement, the stairs, and install hardwood in the rest of the house. The quality of work and the professionalism of the staff were excellent. Peter Meier (Sales Representative) was great! Because of my experience with Flooring

America I chose to work with FA Design Build. I especially liked working with Jessica Cannon (Interior Architect). She put it all together for me. It was hard giving your home to someone, but in the end I just love my house. I was very pleased.” Kitchen Remodel, Master Bathroom Remodel, Hardwood Flooring, Carpet— Juanita S. (Dumfries, VA)

 

“I was very very satisfied with the outcome. The people in your company are terrific. Your architect Jessica is fabulous, and the contractors in my home every day were reliable, polite and responsive to any questions or concerns I had.” Kitchen Remodel, Bathroom Remodel, New Full Bathroom Addition – Ray C. and Carol G. (Springfield, VA)

 

“My basement looks awesome!! … I’m so pleased with the work that everyone did, and very glad that I decided to go with your company. Thanks for everything.” Full Basement Remodel with Powder Room Addition– Tara M (Vienna, VA)